Frequently Asked Questions

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We are a privately billing medical clinic.

Medicare rebates are available for Medicare card holders

Rebates of approximately 80% of consult fees are available for people who have reached their Medicare safety net threshold

Refer to Fee document

Whilst Dr Anjana's fees are inline with traditional GP rates, her consultations tend to be on average 45 minutes rather than 15 minutes in duration.  As a functional medical doctor, she has found that greater time is necessary to thoroughly investigate underlying causes and account for an encompassing holistic outlook to truly understand you.

Initial consultation - 60 minutes, however, complex patients may require 90 minutes.  If this is the case, you will be advised prior to booking in for your consultation.

Follow up appointments - 45 minutes.  An opportunity to monitor progress, re-evaluate strategies, address concerns and personalize management plans to you.

Repeat scripts, results reviews - straight forward reviews tend to be 15 minutes

Annual check up - 30 minutes

Appointments are billed pro rata based on the time spent in consult

Yes Dr Anjana can consult via video or phone calls.

To be eligible for Medicare rebates, patients must see the doctor face to face at least once every 12 months based on Medicare Australia rules.

A lot of our interstate and rural patients visit Dr Anjana face to face for their initial appointment and then continue with telehealth afterwards thus allowing them to claim Medicare rebates for their appointments.  For follow up reviews, they make sure to come back to see her in person at least once every year.

In person appointments are eligible for on the spot Medicare rebates upon payment.

For telehealth appointments, after payment is taken over the phone expect 3 business days before Medicare reimburses rebates to your nominated account.

To be eligible for telehealth Medicare rebates, an in person consultation is required at least once every 12 months based on Medicare Australia regulations.  To find out more follow this link.

The extended Medicare safety net is a little-known Medicare program that provides approximately 80% rebates on doctors consultation fees!

Medicare card holders are eligible once they reach a certain ‘threshold’ of out of pocket expenses for medical services within a calendar year.

The threshold amount varies depending on whether the cardholder is a health care card recipient or pensioner.

To find out more follow this link

If a family collectively reaches the threshold, every member of the family becomes eligible for increased rebates provided they are named on the same Medicare card. This commonly occurs for larger families or those with a member who underwent significant medical or surgical procedures that year.

Once meeting the threshold, you will receive approximately 80% Medicare reimbursements on consultation fees with Dr Anjana until the end of the calendar year!

Refer to Fee Schedule to see approximate rebates for Dr Anjana’s consultations.

Dr Anjana generally reviews new patients on a 6 week schedule while addressing their initial concerns. Earlier visits may be necessary for ‘abnormal’ pathology or radiology results.

The duration of treatment varies based individual’s conditions, environmental factors, genetics and compliance with treatment protocols. Some may require a few visits whilst others require more ongoing care.

Once initial health ailments are resolved, most patients generally check in with Dr Anjana every 6 to 12 months. These visits help address any new health goals, ailments and allow for preventative care to optimize their health and maintain their quality of life.